03_seva recommendation

SEVA RECOMMENDATION

After creating Seva Request in the system, it will be sent to the Seva Recommender for approval at the first level. If you have been authorized for seva recommendation, then you will be able to see a chart that says “WORK FLOW “(No.7) and the option that says “RECOMMEND SEVA REQUEST” (NO.7A) on your screen.

Example: If one Pramukh Sevak of a particular upasana center has initiated a Seva Request then other Pramukh Sevak of that centre may recommend that Seva.

When you click on “RECOMMEND SEVA REQUEST”, you will see the following screen.

Here you have been given 3 filters to search for Seva. UPASANA KENDRA , SEVA STATUS and MAIN PROJECT.

1) For Pramukh Sevaks:

In order to recommend sevas of your upasana center created by another Pramukh Sevak from the same upasana center, put the upasana center name in Upasana Center filter. You can also filter this list by Main Project name.

2) For Committee members:

These committee members associated to main projects can filter the pending seva list by using Main project filter and view the pending sevas of upasana centers. For example, Eco-friendly Ganesh project committee members can select ‘Eco-friendly Ganpati’ from Main Project and view the list of pending sevas created by upasana centers. Then they can recommend those.

With a single left click, select the seva you wish to recommend ( No. 7 A3) Then click on the circled box RECOMMEND REQUEST (No. 7A3).

You will be able to recommend this seva by clicking on “RECOMMEND REQUEST” button marked in a circle. If you wish to make some comments or give suggestions, you may do so in the Comment Box. (No. 7A4) You will then see another window.

Upasana centers need to take approval via email from CCCC before doing some sevas. For such sevas, after their actual completion at the kendras, it is necessary for upasana center pramukh sevaks to mention CCCC approval date in this comment box while recommending the sevas.

After seva recommendation, you will receive following message.

In this window you will see a message” YOUR SEVA RECOMMENDATION has been accepted and sent for final approval to Level 2”. On closing the window you will go back to the BHAKTI SEVA REQUEST recommendation page. Here you will be able to see the Sevas you had recommended (No. 7A5) after selecting ‘Recommended’ as status from dropdown.

In the right hand corner you will see a Menu –“APPROVAL STATUS”. You will see options of PENDING, RECOMMENDED,APPROVED,REJECTED &CANCELLED. With the help of these you can find out the status of each seva.

If you select any seva from this given list, then along with Recommend Requestyou will get 4 other options. They are as follows:

Option No.1- View details- Here you will find details of the seva you have selected.

Option No. 2- Edit Request – You may edit any of seva details before recommendation. Also, if your seva gets rejected due to some mentioned reason, then you can correct its details before resubmitting with this option.

Option No. 3 – Reject Request - With this option you may reject any request made earlier mentioning reason and resend a new seva request.

Option No. 4 – Cancel Request - If you wish to cancel this seva request, you can use this option.

Hari Om       Shreeram       Ambadnya